Privacy Policy

Last updated: April 4, 2026

Big Lake Candy Company (“we,” “us,” or “our”) operates https://biglakecandy.com (the “Site”). This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, and communications.

1. Information We Collect

We may collect the following information:

• Name
• Email address
• Phone number
• Billing and shipping address
• Order details

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Communicate with you about your orders or inquiries
• Provide customer support
• Improve our website and services

3. SMS Communications

By providing your phone number, you consent to receive SMS (text) messages from Big Lake Candy Company related to your inquiries, orders, or services.

• Message frequency may vary
• Message and data rates may apply
• You can opt out at any time by replying STOP
• For help, reply HELP or contact us directly

We do not share, sell, or rent your mobile information with third parties for marketing purposes.

4. Sharing of Information

We do not sell your personal information. We may share your information with:

• Payment processors (to complete transactions)
• Shipping providers (to deliver your order)
• Service providers who help operate our business

5. Data Security

We take reasonable steps to protect your personal information. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You may request to:

• Access your personal data
• Correct your information
• Delete your data

To do so, contact us using the information below.

7. Third-Party Services

We may use third-party tools (such as payment processors or analytics providers) to operate our business. These services have their own privacy policies.

8. Contact Information

Big Lake Candy Company
5632 Hillsboro Road
Davisburg, MI 48350
United States
Phone: 248-216-8175
Email: hello@biglakecandy.com

9. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.